Who we are

Our website address is: http://pawsofpangbourne.co.uk.

Privacy Promise
This privacy notice is to let you know how we/PAWs of Pangbourne promise to look after your personal information. This includes phone numbers, Emails and communication via WhatsApp and Facebook Messenger.
We promise:
  • To keep your data safe and private
  • To not sell your data
  • To give you the option to review or remove your data at any time
General Data Protection Regulation (GDPR)
New rules relating to how personal data is used and stored will come into effect from 25 May 2018. The GDPR is Europe’s new framework for data protection laws and will replace the previous 1995 data protection directive.
How the law protects you
As well as the privacy promise, the GDPR law protects your privacy and how your data is stored and used by PAWs of Pangbourne. The Data protection law says that I can use personal information only if I have the proper reason to do so, such as:
  • When you consent it
  • To confirm a booking
  • Review services provided
  • Queries on services provided
  • Reschedule a booking
Types of personal information I use to contact you:
  • Phone numbers
  • Emails
  • WhatsApp
  • Facebook Messenger
If you choose not to give your personal information
If you choose not to give me one of the above forms of information, it may delay or prevent me from being able to confirm services agreed and times of appointments. All data collection is optional.
How long will I keep your personal information?
I will keep your personal information for as long as you are a client of PAWs of Pangbourne.
After you stop being a client, I will keep your data for up to 6 months, for one of the below reasons:
  • To respond to any questions or concerns
  • To show I have treated you fairly
How to get a copy of your personal information
You can access your personal information by contacting PAWs of Pangbourne on contact@pawsofpangbourne.co.uk.
Letting me know your personal information is incorrect
You have the right to question any information I have about you that you think is wrong or incomplete, please contact uss to review.
If you do contact us, We will take reasonable steps to check its accuracy and correct it.
What if you want me to stop using your personal information?
You have the right to object to my use of your personal information, or to ask for me to delete, remove or stop using your personal information if there is no need for me to keep it. This is known as the ‘right to object’, ‘right to erase’ or the ‘right to be forgotten’.
If you want a copy of your personal information, please contact PAWs of Pangbourne on contact@pawsofpangbourne.co.uk.